This privacy statement does not apply to the websites, mobile sites and mobile apps of our other third parties, even if their websites / apps are linked to TheDressBank Website / apps. We recommend you review the privacy statements of the other parties with whom you interact.‘Personal Information’ means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email address, credit card number, cardholder name, expiration date, information about the apparel, bookings and any and all details that may be necessary from the customer.When you visit TheDressBank’s App / Website , we may collect information regarding the domain and host from which you access the internet, the internet protocol address of the computer or internet service provider you are using, and anonymous statistical data. The website and mobile site uses cookie and tracking technology depending on the features offered. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.
When browsing our Website/ App, you are not required to provide any Personal Information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below.
RENTING A PRODUCT
In order to book an apparel/accessory and/or related services through our Website/app, you must provide us with certain Personal Information such as your name, credit card number and expiration date, credit card billing address, telephone number, e – mail address and the name or names of the customers renting the apparel /accessory(if not you). We may also ask you for other Personal Information, such as your date of birth or anniversary etc. We require this information to process, fulfill and confirm details of your rented apparel/accessory and transactions and keep you informed of each transaction’s status.
PROMOTIONS & OFFERS:
TheDressBank frequently gives out offers to give registered and unregistered members the opportunity to win great discounts and vouchers. Information collected by us for such activities may include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements. As a member you will also occasionally receive updates from us about offers in your area, special offers, new TheDressBank services, and other noteworthy items (like savings and benefits on new dresses, Gala Event packages and other services). In addition, you may look forward to receiving monthly newsletters and exclusive promotions offering special deals. However, you may choose at any time to no longer receive these types of e – mail messages.
A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our website and mobile site and no PII is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third – party advertising companies or advertisement providers or servers. These companies may use aggregated statistics about your visits to our websites or mobile sites in order to provide advertisements about apparel – related goods and services that you may be interested in or any goods and services of potential interest to you. The information they collect does not include your PII.
The third – party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to our websites in order to provide advertisements about goods and services of potential interest to you. No PII is collected during this process. The information is anonymous, and does not link online actions to an identifiable person.
Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. TheDressBank supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking TheDressBank cookies may disable certain features on the website and mobile site, and may make it impossible to purchase or use certain services available on the website and mobile site. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.
However, we do not sell or rent individual customer names or other Personal Information to third parties except sharing of such information with our alliance partners or vendors who are engaged by us for providing various promotional and other benefits to our customers from time to time basis their booking history with us.
We may also share certain filtered Personal Information to our business partners who may contact the customers to offer certain products or services (which may include free or paid products / services) which will enable the customer to have better or aligned apparel renting experience or to avail certain benefits specially made for TheDressBank Customers. Examples of such partners are entities offering co-branded credit cards, banking cards or similar sensitive information etc.
We use non – personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors, and by measuring demographics and interests regarding specific areas of the website, mobile site and mobile app. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential Business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites.
Occasionally, TheDressBank will hire a third party to act on our behalf for projects such as market -research surveys and contest – entry processing and will provide information to these third parties specifically for use in connection with these projects. The information (including aggregate cookie and tracking information) we provide to such third parties, alliance partners, or vendors are protected by confidentiality agreements and such information is to be used solely for completing the specific project, and in compliance with the applicable regulations.
All the payments on the website, mobile site and mobile app are secured via a 128-Bit Encryption via SSL Certificate obtained from a authority in selling these products.
This means all Personal Information you provide is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.
When TheDressBank app is installed on your phone, a list of permissions appears. Since there is no option to customize those permissions, below is a description of the permissions that TheDressBank requires and the data that TheDressBank shall access and use, you may decide against using out app if you are not comfortable sharing this data with TheDressBank.
Device & App history: We need your device permission to get information about your device, like OS (operating system) name, OS version, mobile network, hardware model, unique device identifier, preferred language, etc. Basis these inputs, we intend to optimize your apparel renting experience, use OS specific capabilities to drive great in-funnel experiences using components of device’s OS, etc.
Identity: This permission enables us to know about details of your account(s) on your mobile device. We use this info to auto-fill your email ID’s and provide a typing free in-funnel experience. It helps us map email ID’s to a particular user to give you the benefit of exclusive and aligned apparel renting offers, wallet cash-backs, etc. It also allows facilitating your Facebook and Google+ login.
Location: This permission enables us to give you the benefit of location specific deals and provide you a personalized in-funnel experience. When you launch TheDressBank app to book an apparel/accessory to rent, we auto-detect your location so that your nearest delivery hub or city is auto-filled.
SMS: If you allow us to access your SMS, we read your SMS to autofill or prepopulate ‘OTP’ while making a transaction and to validate your mobile number. This provides you a seamless purchase experience while making a booking and you don’t need to move out of the app to read the SMS and then enter it in the app.
Phone: The app requires access to make phone calls so that you can call our customer contact centers directly through the app.
Wi-Fi connection information: When you allow us the permission to detect your Wi-Fi connection, we optimize your experience such as better images etc.
Device ID & Call information: This permission is used to detect your Android ID through which we can uniquely identify users. It also lets us know your contact details using which we pre-populate specific fields to ensure a seamless renting experience.
Calendar: This permission enables us to put your event plans on your calendar.
Notifications: If you opt in for notifications, it enables us to send across exclusive deals,promotional offers, etc. on your device.
Location: This permission enables us to give you the benefit of location specific deals and provide you a personalized in-funnel experience. When you launch TheDressBank app to book an apparel to rent, we auto-detect your location so that your nearest delivery hub or city is auto-filled.
In addition to the circumstances described above, TheDressBank may disclose the member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of TheDressBank or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if TheDressBank or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.
In accordance In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Ms Deepa Kalro
Office : Flat no 501, 5th floor,
Madhuban apartments, Oppo. Adugodi police station,
Adugodi, Bangalore 560030
Mobile No.: 9986344972
Email: [email protected]
Monday – Friday 9:30am ish – 8:30pm
Saturday – Sunday 10:00am ish – 6:00pm
Thank you for using TheDressBank, Happy Renting!
TheDressBank retains the right to alter and amend these policies at any time without intimation and the amended policy would be available at the same page for reference.